Online Security

At DesktopShopper.com.au we will not disclose your personal information to anyone not contacted to your transaction; we will not sell, trade or exchange your data.  The information you enter is used for the sole purpose of effecting your order.

Credit Card & Personal Information

When paying by Credit Card at DesktopShopper.com.au you can be assured of absolute security.  We use a 256 bit Comodo Positive SSL encryted payment gateway to ensure your credit card information cannot be intercepted or used for anything else other than making payment for your order. 

You can confirm that the site you are on is secure by looking for a padlock or key in the web browser you are using (once you start entering personal information).  For example, if you are using Internet Explorer (IE) a padlock will appear in the top right of your browser;  if you are using Firefox as your browser, the padlock will appear at the bottom right of your browser. 

The security padlock should appear once you start entering your personal information or before.  If the site you are using is not protected by an SSL Certificate, your information can be intercepted.  Always use SSL Encryted website sites when shopping online.  DesktopShopper.com.au is protected by a 256 bit Comodo Positive SSL. 

Internet Explorer 7.0 - showing the Security Padlock

Mozilla Firefox 1.9 - showing the Security Padlock

Dealing with Online Retailers

When shopping online it is important that the retailer you use provides you with some sort of contact information.  For example, sometimes you may just want to talk to someone to find out when your item will be delivered, or whether payment has been received. 

Your online retailer should provide a contact number where you can talk to someone about your order directly, and email address and a postal address.  Delivery times, freight transporters and what the online retailer's privacy policy is, should all be available and easy to understand. 

Communications

Most communication when dealing with online retailers are done by email.  It is a good idea to create a new folder in your email program (whether it be outlook express, outlook, thunderbird, or a web based email such a gmail or hotmail), call it shopping, or online purchases and save all your incoming emails into that folder. 

Most email programs keep a copy of all your sent emails, in the sent mail folder;  you can usually drag these emails into a folder of your choice, such as your "online purchases"  folder.  That way you will keep a good records of your online purchase.

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